Your complete 100% satisfaction is our goal!
Please let us know if you are not completely satisfied with your jewelry, experience any issues related to material or quality, or have any other concerns.
If an error was made in fulfilling your order or the item you purchased is found damaged upon receipt, e-mail us immediately at firstname.lastname@example.org so that we can appropriately address the error. Please note, this service is only valid during the 30 days immediately following the date of purchase recorded on your original receipt.
If you are not completely satisfied with your product, please return it along with its original receipt within 30 days of the order date to exchange it for another product or receive a refund.
If a refund is requested, it will be issued to the original credit card or bank account charged, excluding shipping costs, and only upon receipt of the product by Colombian Girl Jewelry.
Please send the product you would like to return or exchange, and its original receipt to:
Colombian Girl Jewelry
P.O. Box 672
Zionsville, IN 46077